Company : Unisys India Pvt. Ltd.
Website : www.unisys.com
Education : BE/B.Tech – CSE, ECE, IT, E&E, EEE,IS
Experience : 0 Years
Location : Bangalore
Website : www.unisys.com
Education : BE/B.Tech – CSE, ECE, IT, E&E, EEE,IS
Experience : 0 Years
Location : Bangalore
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
Unisys India was established in 2004 in Bangalore. We have strengthened tremendously in terms of headcount and infrastructure, as well as capabilities to become an integral part of the Unisys global delivery organization. Today, we have three state-of-the-art facilities – two in Bangalore and one in Hyderabad.
At Unisys India you will see a representation from most functions of Unisys. Be it product development for Systems & Technology, application design and migration for Global Industries, service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions. We are here today because of our relentless efforts towards timely, quality and cost efficient deliveries, all meant to drive a high level of customer satisfaction at a compelling cost.
A unique blend of mature processes, high focus on tools and, above all a team of highly talented and motivated employees play a critical role in making this possible. We are poised to play an increasingly important role in Unisys journey towards predictable and profitable growth. You could be a part of this change. Imagine It. Done.
For more information, visit http://www.unisys.com
Unisys- 2012/2013 Pool Campus Drive For Infrastructure Support On 24/Jan/2014 Friday @ Bangalore
Salary: INR 2,25,000 – 2,50,000 P.A
Industry: IT-Software / Software Services
Functional Area: IT Software – Client/Server Programming
Role: System Analyst
Industry: IT-Software / Software Services
Functional Area: IT Software – Client/Server Programming
Role: System Analyst
Job Description :
Principal Responsibilities:
Infrastructure Event Monitoring & Management using various monitoring tools & consoles
L1 Support functions for multiple technologies like Windows, Mainframes, Networking, Storage and Database.
Incidents remediation for multiple clients in ticketing tools like ITSM 7.6 & 7.1, Remedy 6.0 and Service Center.
Update / create documentations like Standard Operating Procedures (SOP)/ Knowledge base at regular intervals.
Function as a member of Global ISM (cRIM) Command Center in coordinating with the onsite team on scheduling & change activities and handle Global Turnover Calls as per defined processes.
Coordinating with vendors (service providers like ISPs, OEMs, etc.) as per documented process.
Should be able to clearly understand Customer Situations and Customer SLRs (Service Level Requirements) and act accordingly
Escalations to Resolver Groups as per defined escalation procedures.
Infrastructure Event Monitoring & Management using various monitoring tools & consoles
L1 Support functions for multiple technologies like Windows, Mainframes, Networking, Storage and Database.
Incidents remediation for multiple clients in ticketing tools like ITSM 7.6 & 7.1, Remedy 6.0 and Service Center.
Update / create documentations like Standard Operating Procedures (SOP)/ Knowledge base at regular intervals.
Function as a member of Global ISM (cRIM) Command Center in coordinating with the onsite team on scheduling & change activities and handle Global Turnover Calls as per defined processes.
Coordinating with vendors (service providers like ISPs, OEMs, etc.) as per documented process.
Should be able to clearly understand Customer Situations and Customer SLRs (Service Level Requirements) and act accordingly
Escalations to Resolver Groups as per defined escalation procedures.
Critical Skills Required:
Excellent communication & analytical skills Verbal and Written
Knowledge of ITIL Modules like Incident, Change and Problem Management would be an advantage.
Must be ready to work in rotational shifts (24×7 shifts applicable)
Must be ready to support multiple clients/ technologies as part of shared support delivery.
Excellent communication & analytical skills Verbal and Written
Knowledge of ITIL Modules like Incident, Change and Problem Management would be an advantage.
Must be ready to work in rotational shifts (24×7 shifts applicable)
Must be ready to support multiple clients/ technologies as part of shared support delivery.
Candidate Specifications:
Candidates should be a graduate in Engineering or non-engineering graduation with Vendor Specific Certifications.
Certification in Infrastructure related technologies (Networking, Mainframes, Windows, Security, Database, Storage and UNIX) will be an added advantage.
Prior knowledge/ experience in Infrastructure Support will be an advantage.
All positions will be based at the new ESM Command Center at SJR location in Bangalore.
Candidates should be a graduate in Engineering or non-engineering graduation with Vendor Specific Certifications.
Certification in Infrastructure related technologies (Networking, Mainframes, Windows, Security, Database, Storage and UNIX) will be an added advantage.
Prior knowledge/ experience in Infrastructure Support will be an advantage.
All positions will be based at the new ESM Command Center at SJR location in Bangalore.
Education: BE/B.Tech
Stream: CSE, ECE, IT, E&E, EEE,IS
Percentage cut off: 55% and above.
Stream: CSE, ECE, IT, E&E, EEE,IS
Percentage cut off: 55% and above.
Interested candidates please walk-in to below venue :
Date: 24/Jan/2014 Friday, Time: 9:00 AM
Venue:
RNSIT, Uttarahalli Main Road,
Channasandra, Bengaluru, Karnataka
RNSIT, Uttarahalli Main Road,
Channasandra, Bengaluru, Karnataka
Contact Details :
Name: Byre Gowda
Unisys India Pvt Ltd
Name: Byre Gowda
Unisys India Pvt Ltd
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