Verizon Data Services HIRING EXPERIENCE IN MARCH 2014
http://latestfresherjobinfo.blogspot.com/
Company Name:Verizon Data Services.
Job :Software Engineer.
Qualification:B.E,B.Tech,M.E,M.Tech
Experience:1-2 Years.
HIRING Location: Chennai.
Job :
The Global Customer Support Center will consist of Customer Support Representatives (CSR) and Monitoring Analysts (MA)
CSR’s will answer all customer facing phone queues, accept and respond to all customer emails, and will be primary ticket owners (first contact point for all clients)
MA’s will identify incidents via the “Alert Management System”, assign a CSR, and engage the appropriate technical group for resolution
Primary interface for partner service desks.
Candidate Profile:
Candidates should possess B.E/B.tech/M.E/M.Tech & have 1-2 years in the IT infrastructure customer support environment where he handled global customer’s calls, email and alerts.
Candidates should possess very good communication in terms of listening, oral and written.
Candidates should have hands on experience in monitoring (HPOV / Sitescope / etc) and ticketing tool (Remedy / etc)http://latestfresherjobinfo.blogspot.com/
Candidates should have experience working in 24/7 environment.
Candidates should have basic knowledge in Windows or UNIX or Network environment.
http://latestfresherjobinfo.blogspot.com/
Apply: Click Here
or go to Verizon site and create profile
http://latestfresherjobinfo.blogspot.com/
Company Name:Verizon Data Services.
Job :Software Engineer.
Qualification:B.E,B.Tech,M.E,M.Tech
Experience:1-2 Years.
HIRING Location: Chennai.
Job :
The Global Customer Support Center will consist of Customer Support Representatives (CSR) and Monitoring Analysts (MA)
CSR’s will answer all customer facing phone queues, accept and respond to all customer emails, and will be primary ticket owners (first contact point for all clients)
MA’s will identify incidents via the “Alert Management System”, assign a CSR, and engage the appropriate technical group for resolution
Primary interface for partner service desks.
Candidate Profile:
Candidates should possess B.E/B.tech/M.E/M.Tech & have 1-2 years in the IT infrastructure customer support environment where he handled global customer’s calls, email and alerts.
Candidates should possess very good communication in terms of listening, oral and written.
Candidates should have hands on experience in monitoring (HPOV / Sitescope / etc) and ticketing tool (Remedy / etc)http://latestfresherjobinfo.blogspot.com/
Candidates should have experience working in 24/7 environment.
Candidates should have basic knowledge in Windows or UNIX or Network environment.
http://latestfresherjobinfo.blogspot.com/
Apply: Click Here
or go to Verizon site and create profile
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