Freshers & Exp Walk-In in TECH MAHINDRA

Company :  Tech Mahindra Ltd
Website :  www.techmahindra.com
Education :  Any Graduate (Except BE/B.TECH/MCA)
Experience : 0 – 2 Years
Location : Pune

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra”s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra’s track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Mega Job Opening for Customer Support Associate Domestic Telecom Back Office Process From 12th Feb 2014 to 25th Feb 2014(Excluding Sunday) @ Tech Mahindra (BSG Division), Pune

Industry Type : BPO / Call Centre / ITES
Role : Associate/Senior Associate -(NonTechnical)
Functional Area    : ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description  :

Mega Job Opening in Tech Mahindra for Domestic Telecom Back office Process

Position: Customer Support Associate Domestic Telecom Back Office Process at Tech Mahindra (BSG Division)

Eligibility:
Excellent written & verbal communication skills in English
Good comprehension should be able to comprehend the written word and the spoken word accurately
Any Graduate (Except BE/B.TECH/MCA)

JD & Skill Set :
Excellent written and verbal communication in English
Good expression should be able express self in grammatically correct English both in the interview and on the job.
Customer service skills/Fresher
Good listening skills
Understanding / comprehension of English language
Typing Speed -minimum 25 wpm Accuracy 90%
Basic understanding of MS Office / Excel.
Regional language would add an advantage (Kannada, Gujrathi, Marwari, Malayalam)
A monastic dedication to quality.
Extreme attention to details.
Patience and perseverance.
Strong written and verbal communication.
Should thrive under pressure.

Timelines: Should be able to Join as soon as possible.

Walk-in Date : 12th Feb 2014 to 25th Feb 2014(Excluding Sunday), Timing: 11 am to 5 pm

Venue: 
Tech Mahindra,
Viman Nagar,Giga Space,
Delta 1, 6th floor,
Pune 411014

Contact Person : Sagar Khatal

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